Legal
Privacy Policy
At Provomed Sdn Bhd (“Provomed”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Collection of Personal Data
We collect personal information when you register an account, make an online purchase, or contact us. This includes your name, shipping address, contact number, email, and payment details.
Purpose of Processing
Your personal data is processed to process orders, arrange delivery, respond to inquiries, send promotional updates (with your consent), and fulfill statutory obligations under Malaysian law.
Data Disclosure
We do not sell your data. We may share relevant data with trusted third parties solely for fulfillment purposes (e.g., payment gateways, logistics partners, and official healthcare distributors).
Data Protection
We implement physical, electronic, and managerial procedures to safeguard your personal information against unauthorized access, loss, or alteration.
Your Rights
Under the PDPA, you have the right to request access to and correction of your personal data held by us. Requests can be submitted directly to our support team at info@provomed.com.
Questions about this policy? Email info@provomed.com or WhatsApp +6010-370 9129.