Provomed Sdn Bhd | 202401053592 (1599434W)
Last updated: 1/6/2025
At Provomed, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Personal Data Protection Act 2010 of Malaysia.
1. Your Consent
By using our website (provomed.com) or engaging with us, you consent to the collection and use of your personal data as outlined in this Privacy Policy. We may update this policy from time to time, so please review it periodically.
2. Information We Collect
When you interact with us, we may collect the following personal data:
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Name, contact number, email address
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Delivery and billing address
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Payment information (for purchases)
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Purchase history and communications with us
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IP address, browser type, and other technical data
We collect this data through forms, purchases, emails, contests, or cookies on our website.
3. Use of Your Data
Your personal data may be used for the following purposes:
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To process and deliver orders
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To respond to your inquiries or support requests
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To send updates, promotions, or newsletters (only if you opt in)
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To manage contests or giveaways
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To improve our website and customer experience
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To comply with legal obligations
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser, but this may affect website functionality.
5. Data Security
We take reasonable measures to protect your data:
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Access is restricted to authorized personnel only
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Secure payment and data handling systems
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Personal data is retained only for as long as necessary
6. Third-Party Disclosure
We do not sell or rent your personal data. We may disclose your data:
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To comply with legal obligations
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To service providers assisting with deliveries or payment processing (under confidentiality agreements)
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If required during a business merger or transfer, with continued data protection
7. Your Rights
You may:
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Request access to or correction of your personal data
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Withdraw your consent (subject to legal or contractual restrictions)
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Contact us for any concerns regarding your data
8. Contact Us
To exercise your rights, contact us at info@provomed.com.
📧 Email: info@provomed.com
📞 Phone: +6010-3709129
🕘 Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (MYT)
📍 Address: D2-1-17, Flr 1, Blok D2 OUG Parklane, Jln 1/152, 58200 Kuala Lumpur, Malaysia